Refund Policy

We want you to love your purchase. If something isn't right, here's how we can help.

If your item arrives damaged or defective, or if you received the wrong item, please contact us within 90 days of delivery via our Contact page.
Please include your order number, a description of the issue, and photos of the item and packaging where possible.
Once reviewed, we will provide a free replacement or a full refund, at no additional cost to you.

If you simply change your mind, you may return your item within 30 days of delivery.
The item must be unused, in its original condition, and in its original packaging.
Contact us via our Contact page with your order number to start the return, and we will provide return instructions.
A 10% return processing fee applies, and the original outbound shipping cost and return shipping cost will be deducted from your refund.

Return requests submitted after 30 days from delivery (or after 90 days for damaged, defective, or incorrect items) cannot be accepted.

Once we receive and inspect your returned item, we will notify you and process your refund to your original method of payment.

If you need to change or cancel your order, contact us as soon as possible before it has been processed.
Once an order has been processed for shipment, we're unable to make changes or cancel it.

If you have any questions about our refund policy, please contact us via our Contact page.

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